Privacy Policy

Effective Date: 1st September 2024

Welcome to SRK Gems.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.gemsrk.com] and purchase our products.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, or contact us. This information may include:

  1. Personal Identification Information: Name, email address, phone number, billing and shipping address.
  2. Payment Information: Credit card or payment method details, though payment processing is securely handled by third-party payment processors.
  3. Transaction Information: Details of products purchased, order history, and payment status.
  4. Usage Data: IP address, browser type, device information, and browsing behavior on our Site through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. To Process Transactions: We use your information to process and fulfill your orders, including sending you order confirmations and shipping updates.
  2. To Improve Our Services: We analyze usage data to improve our Site’s functionality and enhance user experience.
  3. To Communicate with You: We may use your contact information to respond to inquiries, provide customer support, and send you updates or promotional offers (if you have opted in).
  4. To Comply with Legal Obligations: We may use your information to comply with legal requirements, enforce our Terms of Service, or protect our rights and interests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  1. Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, and marketing.
  2. Legal Compliance: If required by law, we may disclose your information to comply with legal processes, such as a court order or subpoena.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences and tailor content accordingly. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  1. Access Your Information: Request a copy of the personal data we hold about you.
  2. Correct Your Information: Request correction of any inaccuracies in your personal data.
  3. Delete Your Information: Request the deletion of your personal data, subject to certain legal obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SRK Gems

122, EKUDOM BUILDING, 7 FLOOR, ROOM NO. 713 MAHASET ROAD, SIPRAYA, BANGRAK, BANGKOK 10500
Email: srkgemsnyc@gmail.com, srkthaigems@gmail.com
Phone: +1(929)7098340