Terms & Conditions

1. Product Information:

  1. We strive to provide accurate and detailed information about the gemstones we offer, including carat weight, color, clarity, cut, and any treatments or enhancements applied.
  2. Please note that gemstone colors may vary slightly due to variations in lighting conditions and individual monitor settings.

2. Pricing and Payment:

  1. All prices quoted are in US Dollars ($) and exclude any applicable taxes, customs duties, or shipping charges.
  2. Payment is due in full at the time of purchase unless otherwise agreed upon in writing.

3. Orders and Delivery:

  1. All orders are subject to availability. If a gemstone becomes unavailable after an order is placed, we will notify you promptly and offer alternatives or a refund.
  2. We aim to process and ship orders promptly. However, delivery times may vary depending on factors beyond our control, such as customs clearance and shipping carrier delays.
  3. Any additional shipping charges, insurance, or customs fees will be the responsibility of the buyer unless otherwise agreed upon in writing.

4. Returns and Refunds:

  1. We strive to ensure your satisfaction with our gemstones. If you are not completely satisfied with your purchase, please contact us within 7 days of receiving the gemstone to initiate a return or exchange.
  2. Gemstones must be returned in their original condition, undamaged and unused, with all accompanying documentation and packaging.
  3. We reserve the right to assess the condition of the returned gemstone before issuing a refund or exchange.

5. Gemstone Authenticity and Certifications:

  1. We guarantee the authenticity of the gemstones we sell to the best of our knowledge and expertise.
  2. Certificates or reports from recognized gemological laboratories may be provided for certain gemstones, as indicated in the product description or purchase agreement.

6. Limitation of Liability:

  1. Our liability is limited to the purchase price of the gemstone. We are not responsible for any indirect, incidental, or consequential damages arising from the use or purchase of our gemstones.

7. Jurisdiction and Governing Law:

  1. These terms and conditions are governed by the laws of Bangkok. Any disputes or claims arising from or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Bangkok.

Please review these terms and conditions carefully before making a purchase. By placing an order with SRK GEMS, you agree to comply with and be bound by these terms and conditions.

These terms and conditions may be subject to change without prior notice. You should review them periodically on our website or request an updated copy if necessary.

If you have any questions or concerns regarding these terms and conditions, please contact us at: srkthaigems@gmail.com.


S R K THAI CO., LTD
122, Ekudom Building, 7 Floor, Room No. 
MOB. +66 982500884, +66902808388
Find Us on Google Maps – 
7/3, Mahaset Road, Sipraya, Bangrak, Bangkok 10500
SRK THAI Co., LTD